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Terms and Conditions

 

Terms and Conditions

Welcome to the Common Ground Organization ("CGO"). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please refrain from using our website or services.

1. Use of Website and Services

1.1. CGO provides information, resources, and services to support its mission of fostering understanding and dialogue among high school students.

1.2. You agree to use the website and services only for lawful purposes and in accordance with these Terms.

1.3. Unauthorized use of this website, including but not limited to unauthorized access, hacking, or any malicious activity, is prohibited.

2. User Conduct

2.1. Users are prohibited from engaging in unlawful, harmful, defamatory, abusive, hateful, discriminatory, or otherwise objectionable behavior on our website or during CGO events.

2.2. Users may not post or transmit spam, advertisements, or other unsolicited content.

2.3. CGO reserves the right to remove content or disable accounts that violate these Terms or disrupt the community.

3. Liability Disclaimer

3.1. CGO strives to ensure that all information on its website is accurate and up to date. However, we do not guarantee the completeness or accuracy of the information and disclaim liability for errors, omissions, or inaccuracies.

3.2. CGO is not responsible for any website downtime, interruptions, or errors arising from the use of its website or services.

3.3. Participation in CGO events and discussions is voluntary. CGO is not liable for any disputes or consequences arising from interactions among participants.

4. Termination of Services

4.1. CGO reserves the right to withdraw or cancel access to its services at any time without prior notice.

4.2. We may suspend or terminate user accounts for violations of these Terms or behavior detrimental to the mission and community of CGO.

5. Privacy

5.1. CGO respects your privacy and handles personal information in accordance with its Privacy Policy. By using our website and services, you consent to the collection and use of your information as described in the Privacy Policy.

6. Governing Law

6.1. These Terms are governed by and construed in accordance with the laws of Texas, without regard to its conflict of law principles.

7. Changes to Terms and Conditions

7.1. CGO reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of our website and services constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms and Conditions, 

please contact us at:  +1 (346) 815-7071

Return and Refund Policy

 Return and Refund Policy

At Common Ground Organiztions (CGO), we value your satisfaction and aim to ensure you are happy with your purchase. If you are not completely satisfied, we offer a straightforward return and refund policy as outlined below:

1. Terms of Return

1.1. Items are eligible for return within 30 days of the delivery date.
1.2. To qualify for a return, the item must be unused, unworn, and in its original packaging with all tags attached.

2. Reasons for Return

We accept returns for the following reasons:

  • The item was damaged or defective upon arrival.
  • You received the wrong product.
  • The item does not meet your expectations. (Must still meet the conditions of return listed above.)

3. Process for Return

3.1. To initiate a return, please follow these steps:

  • Contact our customer service team at [Your Email Address] or [Your Phone Number] to request a return authorization. Please include your order number, details about the item, and the reason for the return.
  • Once your return is approved, you will receive detailed instructions on how to send the item back to us.

3.2. The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).

4. Process of Refund

4.1. Once we receive and inspect your returned item, we will notify you of the status of your refund.
4.2. Approved refunds will be processed within 5-7 business days of receiving the returned item.
4.3. Refunds will be issued to the original payment method used for the purchase. Please note that processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Phone: +1 (346) 815-7071

We appreciate your support and are here to assist you with any concerns!

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